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The Australian Retailers Association (ARA) has partnered with the Australian Human Rights Commission (AHRC) to tackle work-related sexual harassment, launching a new educational course.

The course, Retail and Hospitality: Understanding and Eliminating Work-Related Sexual Harassment, comes in the wake of the 2024 Australian National Research Organisation for Women’s Safety (ANROWS) report into sexual harassment in the Australian retail industry, which found nearly half of female retail workers and a quarter of male retail workers have experienced sexual harassment in work-related scenarios. 

ARA CEO Paul Zahra says the results of the ANROWS report highlight the concerning prominence of sexual harassment in the retail sector, and that there has never been a more important time to deliver this initiative. 

“Everyone deserves to feel safe at work, and the statistics we are seeing regarding sexual harassment in retail workplaces are unacceptable,” Zahra said. 

“As the largest private sector employer in the country, retail has a vital role to play in setting an example and leading the agenda on action against sexual harassment – and this course, in collaboration with the Australian Human Rights Commission – will help retailers do just that. 

“With women making up two-thirds of the retail workforce, this is an incredibly important issue for our sector.” 

Sex Discrimination Commissioner Dr Anna Cody said Australians must expect that all workplaces are safe, respectful, and inclusive of everyone.

 “We all have a role to play in eliminating work-related sexual harassment in the retail and hospitality sectors, and we commend the Australian Retailers Association for taking an active approach.” 

Zahra said the ARA has been working with the AHRC on the course for some time, with an aim to change the approach to sexual harassment from reactive to proactive. 

“Our experience with retailers so far has been that they have a very strong appetite to further develop safe and respectful workplaces – but they simply need the resources to make it happen.”

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