Amazon Australia is launching free live virtual tours of its Sydney, Melbourne and Brisbane fulfilment centres with tours on offer four days weekly.
Amazon Australia director of operations Mindy Espidio-Garcia said the move will give consumers the opportunity to see how their online shopping orders are fulfilled.
“At Amazon, our promise is all about providing great value and fast delivery for our customers.
“We’ve hired talented employees from right across the country and invested in the systems and technology to support them.
"With online shopping now a part of everyday life, this is the perfect opportunity for customers to join us for an hour to see what happens after they place their order.”
Amazon Australia has appointed three onsite tour guides, who will lead the virtual tours in the three major Australian cities.
In addition to viewing the technology and meeting workers who pack orders, there will be an opportunity for visitors to ask the tour guides questions.
Amazon Australia confirmed the free tours will run for one hour at 10:30am on Monday and Thursday, and 1:30 pm on Tuesday and Friday.